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KCA width the Consumer Will Create a Happy World. We ard witnessing rapid changes in the consumer enviroment thanks in part to globalization of the marketplace. and technological developmet which has enabled the CONSUMER market to expand from offline to online.
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Purpose of Establishment


The KCA is a government organization established July 1987 based on the Consumer Protection Act(as of Mar. 28, the Framework Act on Consumer). Its founding principle is to protect consumer rights and interests, to promote a rational consumption life and to contribute to the sound development of the nation's economy.


  • Provide consumer counseling and redress
  • Conduct test/inspection and investigation on standards, quality and safety of products and services
  • Research and propose consumer protection policies and laws
  • Collect and provide information on rationalization and safety of consumption life
  • Provide education/training on and promote consumer protection
  • Conduct comprehensive researches and studies to enhance national life
  • Investigate and deliberate consumer protection laws & regulations requested by central and local governments
  • Handle other consumer-related matters